SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This charger has totally blown my mind! As someone who’s constantly glued to their gadgets all day long, finding a fast-charging solution was an absolute must—and this baby delivers big time. The speed at which it juices up my devices is seriously impressive I’m talking lightning-fast. Plus the build quality feels rock-solid like you can tell it’s built to last even if you’re using it non-stop. One of the coolest things about this charger is definitely the dual ports: USB-A and USB-C make it super versatile no matter what kind of device you've got on hand—whether it's your phone tablet or even a portable speaker It covers all bases so you're never left scrambling for different chargers And let's talk convenience It's ridiculously easy to use Just plug it in and boom you're set No more stressing over dead batteries when you’re halfway through running errands or stuck on a long commute This little gadget really simplifies life making sure your devices are always ready to go when you need them most Honestly, having something as reliable as this around just gives me peace of mind Knowing that I won't be caught off guard with low battery warnings is such a relief Especially in today’s world where staying connected is everything Whether I'm working from home out exploring new places or just chilling at a café I've got power whenever I need it thanks to this awesome charger
Loving this quick charge feature! My devices power up so quickly, even on short drives. The build quality feels solid too, definitely worth the purchase.
Highly recommend for anyone always on the go!
This charger has made road trips much easier! Both me and my partner can charge our phones at the same time thanks to the dual ports It's compact yet powerful just what we needed 🚗💨
solid
absolutely love how fast this charges all of our devices no more waiting around it's perfect for those quick errands or long drives 🔋
ok
Amazing product! Super efficient highly recommended 🌟
handy
I've tried several car chargers before, but this one is by far the best. The quick charge feature is a game-changer for someone like me who’s always on the go. I can plug in my phone and within minutes it's charged enough to last through an important meeting or a long drive. What really stands out is its dual-port design; having both USB-A and USB-C ports means I can charge multiple devices simultaneously without any hassle. My partner loves it too because now we don't have to take turns charging our phones during road trips! Plus, it's compact and fits perfectly into my car's outlet without sticking out awkwardly. Highly recommend for anyone looking for reliability and efficiency in their car charger!
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