SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The mirror has been a game-changer in our family car. Keeping an eye on my little one has never been easier or safer. The mirror's design is sleek and fits well with my car's interior, and the choice between white and black was much appreciated. I'm particularly impressed with the touch sensor switch, which adds an element of ease to its operation. The mirror is not just a safety device but also doubles as a handy grooming aid for those quick glances. It's the perfect combination of practicality and style, making every car trip with my baby a little less stressful and a lot more enjoyable. I'd recommend this mirror to any parent who values safety without sacrificing convenience and style.
I recently purchased this mirror, and it has quickly become one of my favorite car accessories. The size is just right for keeping an eye on my toddler without obstructing the rear view, and the durable materials give me confidence in its longevity. The weight is ideal for making adjustments without any hassle. What I particularly love is its dual functionality - it's not only great for monitoring my child, but it's also perfect for quick makeup touch-ups at red lights, thanks to the touch sensor switch. It's easy to install, stylish, and the customizable box it came in was an added bonus. It's truly a blend of safety, elegance, and convenience, making it an essential item for any parent or individual who values both functionality and style in their vehicle.
As a new parent, I've found the mirror to be an absolute lifesaver on our family road trips. Not only does it provide a clear and expansive view of my baby in the backseat, ensuring his safety, but it's also incredibly convenient for those last-minute checks before meetings. The touch sensor is a nifty feature that adds a touch of modernity to my car's interior. The mirror’s lightweight design made it a breeze to install and adjust, and the fact that it comes in classic white or sleek black meant I could choose one that perfectly matched my car’s style. It's reassuring to know that with a quick glance, I can ensure my little one is safe, comfortable, and happy during our journeys.
Love this car mirror - it's definitely a necessity and a great one at that.
This mirror is essential if you have kids. It offers a full view of everything.
This large, clear mirror is much nicer than what you'd find in stores. I have one for each of my kids.
I love this mirror. It's sturdy, and the width is perfect for seeing both my baby and toddler in rear-facing seats.
This is a must-have for rear-facing car seats. It attaches securely to the headrest, and I've bought it again for my second child.
The mirror is very good in size and quality.
I finally decided to get this mirror to see my baby in the back seat. It's easy to set up and offers a wide viewing angle.
The mirror tends to rotate after hitting bumps, but I can still see my son clearly.
This product is incredibly stable when strapped into the car, and its curved mirror allows for optimal viewing.
The size of the mirror is great for a clear view of the child.
The mirror has a sleek look, feels well-made, and offers a wide view. It's easy to install and stays in place while driving.
This mirror is simple to strap onto a headrest and easy to adjust. Its large surface size lets you see what your baby is up to.
I found this mirror to be very nice and extremely useful.
The mirror works as expected, providing a great view of a baby in a rear-facing car seat.
This product is fantastic for keeping an eye on my baby during car rides, ensuring he's enjoying the journey.
Overall, this is a great product for the price, but the mirror popped off the seat attachment and wouldn't click back into place.
This mirror is more stable and offers a clearer view of the baby than others I've used. It stays in place while driving.
This mirror is easy to assemble and of great quality, but it does shift out of view occasionally, requiring readjustment.
We love this mirror so much that we bought another after receiving the first as a gift. It's large and adjusts easily.
We bought two of these mirrors for our cars. It works well in one, but not in the other due to the headrest style. It's very clear and has a great range of motion.
This mirror is perfect for what we need.
The installation of this mirror is very easy, and its size is ideal for a clear view without being too large.