SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Setting up this mirror is easy and adjusting it is convenient. It's perfect for seeing rear-facing car seats.
The mirror itself is great, but it didn't fit perfectly with the headrest in my car. I managed to make it work, but it does come off at times.
The quality of this mirror is decent. It's made of plastic, which is safer, and the mounting system is effective, especially on bumpy roads.
I received this as a gift. It works well, and I would buy it again if needed.
Installing this mirror was super easy. It's reassuring to see that my little one is safe in the back while I'm driving.
My little one enjoys looking at himself in this mirror, and it gives me peace of mind while driving to know he's okay.
I have two of these mirrors for my kids. They're durable, easy to adjust, and set up, though they do scratch somewhat easily.
This mirror works perfectly for what we need.
This mirror is a significant improvement over the one I had with my first baby. Installation takes just a minute, and it's easy to adjust.
The installation of this mirror is straightforward, but make sure your car has adjustable headrests in the back. It's an easy way to keep an eye on the baby while ensuring safety.
This mirror has proven to be very useful and necessary for car rides.
Having this mirror in the car puts my mind at ease while driving.
There are times when the sun or shade in the car prevents me from seeing my child clearly through the mirror.
I prefer this mirror in my car over older models that just strap to the seat. It's much easier to adjust and offers a clearer view.
This mirror met our needs perfectly.
The mirror is nice and big, although it does slightly distort the face.
The large size of this mirror provides better coverage, making it useful for baby’s floor time play as well.
Installing this on the seat was easy, even for me as a grandmother.
We got this mirror so our toddler, who faces rearward, can see the movie screen in our van. It was easy to assemble and adjust for perfect viewing.
This mirror has become my favorite. It secures well to the headrest, and the swivel feature is excellent and stays tight, keeping the mirror in place.
I'm thrilled with these mirrors. They were easy to install, and the size is perfect for keeping an eye on my kids. I have four of them, two in each car.
The installation of this mirror was straightforward. I definitely recommend it for its simplicity and effectiveness.
The mirror works exactly as described. It's easy to install and move around when needed, making it a convenient addition to our car for keeping an eye on the baby.
This baby car mirror was a breeze to install and adjust. I liked it so much that I ordered two more. It's a great product that has simplified car rides with my little one.
The HDMI wireless cord I got for my husband has been a game-changer. It was effortless to set up, and the signal and picture quality are fantastic. Our movie nights and gaming sessions have improved dramatically without the hassle of tangled wires.