SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Oh boy, let me tell you about these bags! They're nothing short of fantastic. I'm talking a game changer in the world of travel organization. My shoes? Spotless and tidy, no matter how many miles I've coveredIt's like each bag this magic ability to keep my kicks clean as a whistle throughout my journey. Whether it's a weekend getaway or an extended trip across the globe, these bags are always up for the task. And trust me when I say that they don't just expectations - they exceed them! Now, we all know that traveling can be messy business with shoes getting dirty from exploring new places or even just from being stuffed into your suitcase with everything else. But here's where these bags come into play: they act like a protective shield for your footwear, keeping them away from all that unwanted dirt and grime. But wait there’s more! Not only do they keep your shoes clean but also organized! No more fishing around in your luggage trying to find that second shoe – it’s right there where you left it in its own neat little package. What really gets me is how easy they make packing and unpacking too. It’s almost ridiculous how simple things become when every pair has its own designated spot in your luggage - talk about stress-free travel! So if you ask me what I think about these bags... well mate, two thumbs way up! 👍👍 They've made traveling so much easier and cleaner for someone who loves their shoes as much as I do.
Love these travel shoe bags. They're sturdy, roomy and do the job perfectly.
I bought this set for a family trip and it worked out great, kept all our shoes separate from clothes in the suitcase!
i'm so glad i found these bags! they protect my shoes while traveling and help me keep everything tidy.
Absolutely brilliant product - keeps my luggage neat and prevents dirt from my shoes spreading to other items.
The best part about these organizer bags is that they are easy to wash after use 🧺 Highly recommend them for any traveler!
No more dirtying up your clothes with your worn-out sneakers or boots when you have these handy dandy organizers 😊
Great quality, durable material. Can't imagine travelling without them now!
bought this set of shoe storage bags before going on a camping trip...they were perfect! saved space in the car trunk too.
Packing has never been easier with these shoe storage organizer bags 💼👠 I can't recommend them enough!
Not only do I use these for traveling but also at home to organize my closet- works like a charm 😉
i love how versatile they are...useful not just for storing shoes but also small items such as toiletries etc...
This is one of those products that once you start using it, you wonder how you ever managed without it before 🤷♀️
These bags are a lifesaver for anyone who likes to keep their suitcase organized. They fit perfectly and protect my shoes from getting scuffed.
i've been using these shoe storage bags for a while now...they're really durable and the zippers haven't failed me yet!
They’re so convenient! I love how they help me keep my packing neat and tidy. Plus, they’re super easy to clean after each use.
all right
These organizers are great quality and very practical- definitely makes traveling less stressful 🧳✈️
Bought this set as a gift for my travel-loving friend...she absolutely loved it! Said it was one of the most thoughtful gifts she's received in awhile 😊