SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These sunglasses are a real treat for the eyes. The polarized lenses cut glare and reduce eye strain, making them perfect for driving or simply enjoying a day out in the sun. With 100% UV400 protection, I can be assured that my eyes are shielded from harmful UVA and UVB rays. The trendy square frame gives off a bold retro vibe that can easily match any outfit, whether you're male or female. They’re also surprisingly lightweight which makes them comfortable to wear all day long without feeling any pressure on your nose or ears. What’s more is their versatility - they’re great for shopping, beach days, parties and even outdoor sports! Truly an amazing pair of shades!
I'm absolutely loving these retro-style sunglasses with polarized lenses! They effectively eliminate glare and significantly lessen eye strain when I'm driving under the scorching sun. Plus, they offer full UV400 protection – something very important to me as someone who spends a lot of time outdoors playing sports.
these glasses are so cool i love how light they feel on my face but at the same time provide such good protection against uv rays
Super stylish shades! Lightweight yet durable enough for daily use.
Polarized? Check. Trendy? Check again! These sunglasses have everything you need – style comfort & ultimate protection!
The retro square design is really chic while the polarization ensures clear vision no matter how sunny it gets outside.
Absolutely adore this purchase! Stylish design meets practicality with its lightweight build and UV400 Protection feature.
I bought these primarily because of their polarizing capabilities; what I didn't expect was just how comfortable they would be! They're lightweight and fit perfectly around my face.
These sunglasses are the perfect combination of style and functionality. The polarized lenses help cut glare, making them ideal for driving or any outdoor activity. Plus, they offer UV400 protection to keep your eyes safe from harmful rays!
Stylish retro design with top-notch sun protection - a must-have accessory!
I love how these glasses look on me – very trendy yet classic at the same time! And they’re so light I sometimes forget I have them on.
A great pair of shades that’s not only fashionable but also provides excellent eye protection against uv rays
The polarization feature is a game-changer; it really helps reduce eye strain when you're out in bright sunlight all day.
Sleek, stylish and practical – what more could you ask for in a pair of sunglasses?
i've been wearing these non-stop since i got them they're super comfortable & provide amazing uv protection
Comfortable wear, chic design plus full UV400 Protection - best purchase ever!
I'm impressed by how comfortable these glasses feel despite their sturdy frame. The polarized lenses are an added bonus too as they greatly reduce glare.
Loving this new addition to my accessories collection! They’re trendy light & offer great sun protection
This has become my go-to pair for its comfortability and effective UV400 Protection capability.
Makes every sunny day better with its stylish square frames and clear vision thanks to those polarized lenses!
Groovy retro vibes + maximum sun safety = absolute win-win situation here guys
Huge fan of the cool vintage aesthetic coupled with the practicality of UV protection.
These shades are a great blend of form and function. The square frame gives off a cool retro vibe while the polarized lenses ensure clear vision in bright conditions.
Chic, comfortable & protective – these sunglasses tick all my boxes!