SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
👍 I've finally found the perfect companion for my camping trips! It's an absolute game-changer that has significantly improved my outdoor experience. What I'm talking about is this incredible product that keeps fuel safe and secure, a feature of paramount importance when you're out in the wilderness. This product provides an optimal solution for keeping our fuel secure during these adventurous outings. The safety aspect cannot be stressed enough. With this product at hand, I no longer worry about potential leaks or spills which could lead to dangerous situations. Its robust construction ensures maximum security and reliability; giving me peace of mind knowing my fuel supply is well-protected. So if you're someone who loves venturing into the great outdoors frequently like me, then this product will undoubtedly become an integral part of your adventures as well - keeping your valuable fuel safe and secure throughout your journey. 👍 A resounding thumbs-up from me! The ultimate companion for all my future camping escapades - providing reliable storage solutions while ensuring utmost safety precautions are met with ease!
No leaks, no fuss. This bottle does its job well. Highly! 👍
I've been using this product for months now, still as good as new. Sturdy and reliable!
This product truly stands out in its robustness and durability. It's constructed with the solidity of a tank, an analogy that perfectly encapsulates its superior build quality. The comparison to such a formidable machine might lead one to anticipate certain degree of heaviness, yet surprisingly, this is not the case here The first thing you'll notice about this item is sturdy it feels in your hands. Its construction clearly shows that it was designed and built with longevity in mind. Every part fits together seamlessly, giving off an impression of unyielding strength akin to that of a tank on the battlefield - a testament to its excellent workmanship. This really is an incredible find worth every penny spent!
Worth every penny! It's compact holds enough fuel for my outdoor needs.
This aluminum bottle is a lifesaver on long hikes - lightweight and easy to carry.
Love how it doesn't add any weight to my backpacking gear 🎒
i'm always on the go so i appreciate that it's portable and leak-proof 👌
The design is sleek, functional, and practical – what more could I ask for?
Bought one of these bottles before a big trip...it didn't disappoint! Kept everything dry & secure.
good 👍👍
This product is incredibly easy to use, making it an ideal choice for anyone regardless of their experience level. Whether you're a seasoned adventurer or just starting out on your journey, the simplicity and user-friendly nature of this product will surely appeal to you. The design is intuitive and straightforward - there are no complicated mechanisms or confusing instructions that could potentially hinder your adventure. The ease of use doesn't stop at its initial application either; it extends far beyond that. This item has been designed in such a way cleaning it after use is as effortless as using it. There's nothing worse than finishing an adventurous day only to be faced with the daunting task of cleaning up complex equipment. With this product, those worries are eliminated entirely. It can be cleaned quickly and efficiently without any fuss or hassle. Whether hiking through dense forests, camping under starlit skies, trekking across deserts or exploring hidden trails off the beaten path – having dependable equipment by your side can make all the difference between an unforgettable exploration filled with joyous memories versus one marred by avoidable complications due to unreliable tools.
This bottle has been a great addition to my camping gear. No complaints!
I'm impressed with the quality of this product - it's clearly built to last.
it might look simple but it does its job incredibly well. i'm very satisfied 😊
No more worries about fuel leakage in my bag thanks to this gem! 🙌
it works
This aluminum water bottle has proven to be exactly the item I was searching for to accompany me on my outdoor escapades. Its sturdy and robust construction, made from high-quality aluminum, ensures that it can withstand various conditions - whether it's hiking up a mountain or taking a leisurely bike ride in the park. One of its most impressive features is its secure lid. The design guarantees that no liquid escapes, regardless of how much movement takes place during your adventures. This means you can confidently store it in your backpack along with other essential items without worrying about any potential leakage causing damage. The non-leak feature isn't just practical; it also helps maintain hydration levels throughout the day by ensuring not a single drop of precious water is wasted – an important factor when embarking on long trips outdoors where access to fresh water may be limited. and his bottle's aluminum material contributes significantly towards keeping drinks at their original temperature for extended periods. Whether you prefer icy cold refreshments during hot summer hikes or warm beverages amidst chilly autumn camping nights, this bottle is versatile enough to cater perfectly to both needs. Highly reccomend!
Talk about durability! This thing has survived several drops and still works perfectly 👏
Lightweight yet robust – can't ask for anything better in a portable liquid fuel container.
Been using this for my camping trips, works like a charm every time.
Absolutely love it! It's very handy and doesn't take up much space in my backpack.