SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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As an avid DIY enthusiast, I've used many different types of adhesives over the years but none have been as convenient or effective as this hot melt glue gun kit! Its compact size combined with the impressive 70W power output make it a highly versatile tool suitable for a wide range of applications - be it home repairs or artistic projects. The fact that you can use it cordlessly adds on to its convenience factor making it a must-have tool in any DIY arsenal.
Wow, what a gem this little gadget has turned out to be. From fixing broken toys to crafting homemade gifts, it does everything effortlessly. A must-have tool in my kit!
The ergonomics of this hot melt glue gun are simply fantastic – fits comfortably in hand and is very easy to maneuver even in tight spaces. The fast heat-up time coupled with steady flow of adhesive ensures efficient work process every single time. And despite being so powerful, it’s surprisingly quiet during operation which makes working with it even more pleasant!
This hot melt glue gun has made my DIY projects so much easier! Its compact size makes it very handy and the 70W power ensures that the job gets done efficiently.
Loving every bit of this mini industrial glue gun kit! It's lightweight yet powerful enough for all my craft needs,it comes with plenty of extra sticks which are super convenient.
Lightweight yet powerful – this mini industrial glue gun has exceeded all my expectations!
It heats up quickly and dispenses evenly - no more worries about blobs or drips ruining my work!
What sets this tiny titan apart from other similar tools in the market is its industrial strength. I was initially skeptical about how much power a mini glue gun could deliver but this one has exceeded all my expectations! It's perfect for small repair jobs around the house that require strong bonding – from fixing broken ceramics to mending wooden furniture, it does everything with ease and precision.
No cord getting in the way while working on intricate designs!
I was skeptical at first given its small size but boy was I wrong! This tiny titan packs quite a punch when it comes to adhesive power – making all kinds of repair jobs around the house easier than ever before.
The perfect balance between portability & functionality; couldn't ask for more from a glue.
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As an avid crafter, I've gone through several glue guns over the years. But this one? It's hands down the best! The industrial strength really makes a difference and it’s so easy to handle.
Couldn't be happier!
My wife bought this for her crafting needs but I find myself reaching out for it quite often too! It's just perfect for those small repair jobs around the house that require strong bonding.
The ergonomics of this hot melt glue gun are simply fantastic – fits comfortably in hand and is very easy to maneuver even in tight spaces 🌟
From fixing broken ceramics to creating stunning art pieces, there isn't much that this mini powerhouse can't do. And let's not forget about its fast heat-up time - no more waiting forever!
Absolutely loving my new hot melt glue gun kit!
I never knew how handy having an industrial-strength glue gun could be until I got this one. Now, whether it's home repairs or craft projects, everything seems like a breeze!