SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This wireless charging station has revolutionized the way I charge my devices. With its universal compatibility, it's been perfect for my various Apple gadgets. The fast charging ability is impressive, powering up my devices quicker than I expected. The portability is a huge plus for me; it easily fits into my suitcase and doesn't take up much space. What I appreciate most is the safety aspect; knowing my devices are charging securely gives me peace of mind. The LED light indicators add a modern touch, making it more than just a charger – it's a part of my lifestyle.
As someone constantly on the move, I found this wireless charger to be a stellar addition to my gadgets. It's compact, folding up neatly in my bag, and it's reassuring to know that it's designed with safety features like over-current protection. I love that I can charge my phone in either portrait or landscape mode, making it handy for video calls. The case-friendly feature is a nice touch, saving me the hassle of removing my phone's protective case. It's a practical, efficient, and stylish solution for all my charging needs!
I recently upgraded to this 3 in 1 Wireless Charger, and it's been a game changer for my tech routine! It effortlessly charges my iPhone, Apple Watch, and AirPods simultaneously, which is a huge relief from the usual tangle of cords. The fast charging feature is a lifesaver, especially when I'm in a rush. Its sleek design fits perfectly on my nightstand, and the foldable feature is a bonus for when I travel. The anti-slip design is thoughtful, keeping my gadgets securely in place. It's incredible how such a compact device can bring so much convenience to my daily life!
So far, it's great for charging AirPods, watch, and phone simultaneously. It's a great space saver and comes highly recommended.
This charger works well, though not as fast as direct plugging. It keeps my nightstand free of wires and outlets open.
Charges my AirPods, phone, and watch all at once, and looks nice on my nightstand. The blue light makes a great nightlight.
This charger charges my watch quickly when it's the only device but slightly slower with the phone also charging. It's portable, folds flat, and minimizes cords.
Easy to set up and can charge a phone, watch, and AirPods without delay. It's great for using the phone as an alarm while on standby mode.
This charger works well for charging a watch, headphones, and phone all at once. It's easier and looks nicer on the bedside than several cords.
Works great for charging a phone, Apple Watch, and AirPods simultaneously. It's easier and tidier on the bedside than multiple cords.
It charges both iPhone and galaxy phones along with earbuds effectively. The watch attachment is less reliable, but for phones and buds, it's fast and dependable.
The charger works well, though not super fast. The stand for the phone could be more secure as it falls back easily.
Great value for the money. It has saved us two other plugs, is easy to use, and makes charging all three products simple, though the watch placement is a bit awkward.
Santa got these for my kids, and they're great for home organization but not ideal for travel due to size.
I purchased this for my mother, who often damages her chargers. It charges all her devices at once without overheating and at a reasonable rate.
I charge my phone and watch overnight without issues. My husband finds it faster than his phone-only wireless charger. The only downside is the lack of a light indicator for phone charging, requiring precise positioning.
I gave this as a Christmas present to my mom, who loves it. Her Apple Watch cord had broken, and this charger solved all her problems with no cords and simple usability.
Tired of my wife and daughter constantly looking for cords and charger blocks, I bought two of these for the kitchen and upstairs. They are very good devices.
I use this charger every night for my watch and frequently for our phones. I even bought one for my dad, who loves it. Highly recommended.
I bought this for my girlfriend in white for Christmas. It's beautiful and the magnets work excellently. It's a much better product than previous ones she's had.
As a busy mom and professional, I appreciate the tidiness and efficiency of this charger. It charges my Apple Watch, phone, and AirPods each night without tangled cords.
After switching from Samsung to Apple, I needed a new charger and found this one, which takes up less space than my previous Samsung chargers and works for my phone and watch, and eventually my iPods.
When my Apple Watch charger broke, I found this charger as a cost-effective replacement. It charges quickly and is handy for my wife to charge her two phones.
I bought my first charging station last year to charge my phone and smart watch without wearing out the charging port. I liked it so much I bought another for a different location. It's fast, convenient, and the solid blue light indicates a complete charge, which is helpful.
I bought this for my work desk to avoid having three separate chargers. It works great, looks sleek, doesn't take up much space, and has even garnered inquiries from coworkers and clients.