SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am a meditation instructor and use these microphones for my online videos. I can't emphasize enough how well they work. They are super easy to set up and use, and the audio clarity is outstanding.
It took a few minutes for me to set them up on my phone, and I had to remove my bulky case for a proper fit, but the audio quality was amazing for the price. I was genuinely impressed! I highly recommend these microphones.
I appreciate how easy these microphones are to use and the range they offer. Just be careful not to speak too loudly or use them in a noisy environment, as they may distort. They are perfect for creating reels or conducting interviews.
These microphones have made a significant difference in our content creation.
It took a moment to connect the device properly, but I haven't had any trouble since getting it set up. The sound quality is clear, and the device is super easy to use.
I've been using this microphone to record my voice for Instagram reels, and it works wonderfully for that purpose. It's great for recording voice, easy to use, and has been performing excellently so far.
This mic is a good option for its price! If you're just starting out in content creation, it's a suitable beginner's mic.
The quality of this microphone is impressive, especially considering the price. It was easy to set up and charged quickly. I have a YouTube real estate channel, and it ensures that my voice is always clear and audible, even in noisy environments. I highly recommend it.
I have an OtterBox on my 13 Pro Max, and I couldn't insert the receiving stem into the lightning port without removing the phone's entire case.
My only gripe is that I can't charge my phone while it's plugged in to connect to the mic. It works well, and I still recommend it, but it's more convenient if you can charge via MagSafe or other means without needing to charge simultaneously. It performs admirably.
It's a reliable choice. Given its price point, it offers clear quality and is a portable microphone that's great for outdoor recording. It may not be the best of all time, but it's a fantastic value.
While it's great for the price, the quality could be better.
I used this microphone to record audio for my proposal and sync it with the videographer's recording. It worked perfectly, allowing me to hear everything my fiancé and I were saying even when the videographer was far away. I would recommend it to anyone needing to record audio wirelessly.
I've been using a wired lapel mic for years and was hopeful that this would replace it for content creation. Unfortunately, the sound is somewhat muffled, which left me disappointed. Unfortunately, I couldn't get a refund as I was outside of the return window
The sound can be a bit inconsistent, but overall, it's a decent option for the price. I just wish the sound was more consistent.
It took some time to figure out how to use it, but once you do, it's relatively straightforward! The audio can be a bit scratchy at times, but it generally works well and significantly improves sound quality in my videos.
My sister and I purchased these to start a podcast without breaking the bank, and they have proven to be great for the price!
I needed a microphone for TikTok interviews, and this was the perfect choice! It's compact, easy to use, and picks up sound well without needing to speak directly into it. The audio quality is quite good, and I wholeheartedly recommend this product.
Considering their small size, these microphones work surprisingly well. As a small content creator, they are perfect for my needs and do exactly what I require.
They are very easy to use and work like a charm! I bought this for my boyfriend's real estate videos, and he uses it weekly. I highly recommend it.
It's a plug-and-play device with excellent noise cancellation. I've used it next to running water, and my voice comes through clearly.
Having a case to store everything would have been a nice addition to this product, but aside from that, I like it.
This microphone is reasonably priced and offers high quality. I use it in the gym, where it effectively cancels out the noise from the background music. It's awesome.
I purchased this product to improve my content creation skills. It has proven to be an excellent tool for recording my voice clearly and at an ample volume. The product is lightweight, connects effortlessly to my device, and works seamlessly.
It functions adequately, but the noise cancellation is subpar.