SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I've been using these goggles for the past two years while skiing, and they are absolutely fantastic. I'm not sure what magic they worked on them, but they never fog up, unlike my old goggles. The color and style are excellent, and I have nothing but praise for these goggles. The strap is sturdy and perfect for the winter season.
I bought these goggles for my first ski trip, and they made a significant difference. They kept me warm (you could tell they kept my face toasty even when not wearing them). I got the pink ones and received many compliments. They also look super cute in pictures. Definitely a good purchase, whether for practical use or aesthetics.
I purchased these goggles because I work as a delivery driver and spend a lot of time outside. After years of enduring cold and painful wind chill, I finally invested in ski goggles, and they have made my life much easier. They don't fog up even when I have a gaiter or scarf pulled up to my nose during deliveries.
I got these goggles to wear over my glasses when riding our ATV. They effectively keep dirt and dust out of my eyes and prevent the wind from causing discomfort. They are very comfortable and have a tint for sun protection. The price was great compared to sporting goods stores.
These goggles exceeded my expectations. The lenses remained clear even at night, and there was zero fogging on a cold day. I skied for 7 hours without any issues. I didn't anticipate such high-quality performance for the price. These goggles have become my primary choice.
I have an average-sized face/head, but I've had issues with helmets pushing down goggles too far and squeezing my nose when the goggles are too long in the front. However, these goggles are a perfect fit! They might even work well for teens and kids. I'm considering ordering another pair.
My grandson recently got a new four-wheeler and needed goggles that could fit over his glasses. He was born with no vision in his right eye and needed to protect his good eye from any debris while riding. I didn't know much about riding gear, but I chose these goggles because of their stylish appearance and the way they fit close to the head in the advertisement. I'm confident that my 14-year-old grandson will love them.
We purchased these goggles for our skiing trip, and they performed exceptionally well! We had a wild snow day with continuous snowfall, and they did fog up briefly when I took them off. However, this would have happened with any goggles, and they quickly cleared up after I wiped them. Plus, they looked great!
I didn't want to splurge on snowboarding gear for my first experience, and these goggles proved reliable. They didn't fog up, and the visors effectively dimmed the brightness. My only regret was not reading the strap tightening instructions before using them.
I keep two sets of goggles in my 520 Ranger bass boat for those lake runs. They prevent my eyes from tearing and blurring, help reduce morning sun glare, and are a must-have for driving the boat in stinging rain. They worked as expected, and I would buy them again.
These goggles fit perfectly, even over my prescription glasses. I haven't had the chance to use them yet as they are intended for an Antarctic cruise in three months.
These goggles worked well for skiing and snowboarding. They can get uncomfortable with extended wear, so I took them off a few times to avoid getting a headache. Nevertheless, they did an excellent job reducing glare.
These goggles work exceptionally well and never fog up, even during intense skiing. Considering the price and value, they are a fantastic addition to your winter gear.
The goggles are great and fit perfectly. I would have given them 5 stars, but they arrived late. However, I got my shipping refunded, so I'm not really upset about it. Overall, I'm still very satisfied with everything.
These goggles are incredibly comfortable and never fog up. They are reasonably priced, making them a great choice for those who ski a few times a year without breaking the bank.
The fit is great, and I didn't realize how bright the snow can get. I couldn't go snowboarding without these goggles. They didn't fog up and kept the snow out.
I couldn't find any over-glasses goggles in town, so I decided to buy these. They work just fine, keeping sand out and reducing glare from the white sand dunes in Florence.
These goggles are very well-made considering their price point. They fit comfortably over my glasses with minimal optical distortion. The foam against your face is soft, making them very comfortable.
I was concerned about finding goggles that would accommodate my eyeglasses, but these not only fit well but also help keep my eyes comfortable at high and cold altitudes, preventing tears.
These goggles fit comfortably over glasses, and the cushioning against the face makes them comfortable, without any harsh or hard spots. The visibility is good, and the strap is easily adjustable. They also fit well under my cycling helmet.
One thing I appreciate about these goggles is their compatibility with my eyeglasses. Although I haven't worn them yet, I plan to use them on an upcoming ski trip.
It's always a challenge to find goggles that fit comfortably over glasses, but this pair succeeded. They also have a stylish look to them. 🤓
These goggles are comfortable to wear, offer great sun glare protection, and don't fog up. A great product overall.
My husband used these goggles and found them to work perfectly. They provided excellent sun protection during our ski trip.
We purchased these goggles for snowmobiling, and they performed flawlessly in a temperature as low as -15°F.