SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
During our first long trip with a baby at Christmas, this additional storage and organizational solution proved to be a huge help!
I have a three-year-old who used to kick the back of the seat and make it dirty. These organizers not only solved that problem but also provided extra storage for all her essentials in the car.
These were a delightful Christmas gift for my son and daughter-in-law, serving as a convenient solution for their son's toys, books, snacks, water, and more. They were genuinely pleased with them.
The quality of these organizers is impressive, with all seams impeccably crafted.
I absolutely LOVE THESE! They help my boys stay more organized in the car, and the abundance of pockets is truly amazing!
It's a fantastic organizer for keeping the grandkids' stuff in order in the backseat.
I'm sure my daughter will love this organizer to keep things organized in her SUV.
I bought these to help the girls keep the back seat organized, and they work amazingly. There's a designated spot for everything, including their tablets. The only issue I have is that I wish they would cling tighter to the seat.
They worked perfectly until I had to wash them. 😞 They got completely ruined in the washing machine. They asked if I wanted an exchange, but why bother if I can't wash it 😫.
I wish these could tighten closer to the seat, but overall, they work well for organizing all the toys and books in the car to keep our toddler entertained.
They are perfect for placing in front of a car seat. My child loves them, as he can easily access or point to what he wants or needs. Plus, they help keep the floor clean while storing essential supplies.
These organizers are a godsend if you have kids! I use them to store all of my daughter's essentials in the car, including books, coloring supplies, snacks, and electronic devices. Everything is within easy reach for either of us, making them incredibly convenient.
Installs easily & fits well. So far it has held up & offers plenty of storage for my kids.
The price of this product was definitely justified. While I don't use the tablet holder for movies due to some glare, the pockets are handy. The bottom pocket is a bit flimsy, so I wouldn't trust it for important items, but it works well for snacks or toys. I'd avoid putting my phone in it, though.
These make for an excellent shower gift. They are versatile and will grow with your children, offering plenty of storage.
These organizers are top-notch. Everything you need is easily accessible, they are well-made, and they effortlessly fit in your car.
I really appreciate these organizers for my backseat. They are incredibly robust and offer numerous pockets for storage.
It allows me to keep various items organized and off the floor, creating more room for passengers in the seats. Installation is a breeze, and it fits perfectly. So far, it has proven durable and provides plenty of storage, which is great for my kids.
I purchased this item to use as storage for my passengers when I'm ride-sharing. It offers ample space, is sturdy, and comes at an affordable price.
I purchased this product for a road trip, and it was a decision I don't regret. My little ones filled their organizers with toys, snacks, and drinks, making everything easily accessible during the drive. The tablet pocket was a favorite, allowing them to watch their screens while looking straight ahead instead of having them in their laps. These organizers have held up well, even with winter boots and occasional car kicking. I wholeheartedly recommend them to anyone considering a purchase.
These are adequate for keeping everything organized and off the car floor, but one of them is starting to break near the window where you place the tablet.
I appreciate that these organizers have numerous pockets and are easy to install, but they sag and hang so much that my kid often trips over them when getting into the car. We've never stored anything heavy in them, yet they sag and create gaps at the bottom.
I drive a compact SUV, and these organizers fit perfectly on the back of the seats. They provide ample room for toys and books, with additional space for snacks if needed.
My kids enjoy bringing various things into the car for entertainment, and they tend to scatter everywhere. These organizers have plenty of compartments to hold toys, tablets, sweaters, and more. However, most water bottles don't fit in them. Standard plastic bottles work, but not the ones they use for school.
I bought this for a road trip, and it turned out to be perfect for visits to grandma's house. One minor drawback is that the tablet slot is a bit small, especially if you have a case on your tablet.