SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I have used it in various scenarios – from organizing my skincare products during a beach holiday to storing my tech accessories on a business trip. The different size options have catered to my every need, allowing for perfect customization based on the length of my trip and what I need to carry. The ease of maintenance is another significant advantage, with the bag being easy to clean and quick to dry, ensuring that it's always ready for my next adventure.
Using this as a stylish first aid kit for my little one's 'booboos' has been a lifesaver. Fits neatly in my diaper bag, and the material is surprisingly resilient. Considering getting another!
The versatility of the bag is another aspect that I have come to appreciate deeply. It effortlessly transitions from a makeup organizer to a storage solution for my electronic gadgets, thanks to the different sizes available. On several occasions, the bag has protected my items from potential disasters, thanks to its sturdy and reliable design. Cleaning the bag is incredibly straightforward, ensuring that it remains in excellent condition despite frequent use. Additionally, the zipper's quality is commendable, as it has never once snagged or shown signs of wear.
This compact cube is perfect for my travel essentials. It's small but fits everything I need, from contact cases to small toiletry items. The material is durable and easy to clean.
Found an unexpected use for this bag – holding maintenance tools for my E-scooter. Fits perfectly in the rear basket, and it's durable enough for everyday use. Great product!
I've been using this bag for various needs, from storing electronic cords to packing snacks. The material is durable, waterproof, and easy to clean. I also use this bag to organize my gym toiletries. The waterproof feature is perfect for the locker room environment. The material is durable, and the size is just right. A great buy!
The versatility of this bag is amazing. I've used it for school supplies, tech accessories, and travel essentials. The material is sturdy and water-resistant. Great investment!
Sturdy and stylish! Great for travel and keeps everything secure and dry. The size options are very helpful.
When I first came across this cosmetic bag, I was intrigued by its bold color options and the promise of durability due to the high-quality EVA material. After several months of use, I can confidently say that it has exceeded my expectations in every possible way. Not only does it keep my toiletries perfectly organized during travel, but its waterproof feature has also protected my belongings from unexpected spills and wet conditions.
Received this as part of a membership, and it's become essential for organizing my tech cords and toiletries. Love the vibrant yellow – so easy to find. Definitely recommend - The material's quality feels solid, making it convenient and easy to clean. Perfect size for travel toiletries or as a snack bag in a diaper bag.
I use the orange bag to keep my pencils and markers organized at school. The color pops, and the quality is unbeatable. Never had an issue with the zipper or anything. A must-have!
Perfect for keeping my daily makeup and skincare products. The waterproof EVA material is a lifesaver. The trendy colors add a fun touch to my routine. I went with orange, and it stands out beautifully. It's practical, durable, and easy to clean. Love it!
I adore this cosmetic bag! Durable, waterproof, and the colors are gorgeous. It’s become a must-have in my daily routine.
I adore the sleek design and practicality of this cosmetic bag. It's not just waterproof but also feels incredibly durable. The choice of sizes is perfect for my varying needs. A definite staple in my travel gear.
Not just for cosmetics, I've found this bag incredibly useful for storing first aid supplies on the go. The material is sturdy and the design is compact, making it perfect for my needs.
I'm impressed with the versatility of this bag. It's not only great for cosmetics but also for keeping my small electronics safe and dry. The cleaning process is a breeze, and it looks as good as new afterward.
I bought this bag on a whim and couldn't be happier with my purchase. The premium EVA material feels robust, and its water resistance is exactly what I needed for my outdoor adventures. Plus, the trendy colors are a nice touch.
The material quality of this bag really stands out. It's survived countless trips without a single tear or leak. The vibrant colors make it easy to spot in my backpack. An excellent choice for anyone on the go.
Finding a bag that's both stylish and functional can be tough, but this one nails it. The waterproof feature is perfect for my beach trips, and the material is surprisingly resilient. Plus, it's easy to clean, which is a huge plus.
This bag has been a game-changer for my daily makeup routine. It's spacious, waterproof, and the material quality is top-notch. I love the pop of color it adds to my day. A great buy!
I was looking for a durable and stylish bag for my toiletries, and this one fits the bill perfectly. The waterproof feature has been a lifesaver more than once. Highly recommended for travelers.
This cosmetic bag exceeded my expectations. It's sturdy, waterproof, and the zipper feels very reliable. I chose the bright orange, and it's both fun and functional. Great for organizing my daily essentials.
Cleaning the bag is a breeze; a simple wipe down with a damp cloth is all it takes to keep it looking pristine. I've also found the bag to be versatile enough for everyday use, storing everything from electronics to snacks for my kids. The vibrant color not only makes it easy to spot in my luggage but also adds a fun element to my travel accessories. Overall, this cosmetic bag is a brilliant investment for anyone looking for a reliable, stylish, and practical solution to their organization needs.
I've used this cosmetic bag for everything from travel to storing my fitness gear. It's incredibly durable and the waterproof aspect is very effective. The size options are also very helpful. Definitely worth the investment.
This cosmetic bag has quickly become my go-to for all sorts of storage needs. The waterproof and durable design is ideal for my active lifestyle. I've received several compliments on the vibrant color and overall quality. Highly recommend