SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
We've had a lot of fun with our frother. We've tried various types of cream and half-and-half milk combinations, with flavorings, to froth and add to our coffee. We've even frothed the premade flavored coffee creamer from the grocery store. It gives us a custom blended feel to our coffee drinks. We don't always have time to go to the coffee shop to get fancy coffee.
This item is great. It is powerful and whips up a full cup of milk in no time. It's so quiet, which was surprising given its speed and effectiveness. For the quality and price point, I'm super pleased. It can be easily stored in my cutlery drawer as it's compact, and it will save me on high street fees while allowing me to enjoy my coffee at home.
I purchased this to make lattes quickly, and it does an amazing job. It's exactly what I needed, and the taste is really good. Cleaning is easy, and it blends everything well. I highly recommend it!
It's just perfect for frothing milk for my coffee. I heat the milk in a jug in the microwave first, then froth it away! Just be cautious not to over-froth, as it's more capable than it appears! It's best for smaller batches of milk, say up to about 4 servings at a time.
It's a phenomenal functional tool!! I am delighted with it and highly recommend it. Considering the price, it's worth it!! It produces very good foam.
It works perfectly and is quite powerful. Just be careful not to froth so vigorously that it overflows your cup 😂😂
I love this frother. I wanted to try and stop spending £4 each time on coffee, and for the convenience as I work from home, I wanted to make my own cappuccinos.
The order arrived after a month and a half. So far, it works well, frothing milk in 15-20 seconds for a couple of coffees. I recommend the product.
This handheld frother is surprisingly lightweight. It is also very simple to use. You put the batteries in, flip the switch, and it's on. Switch it back off when done, then rinse it under the faucet and let it dry. Nothing else to it.
This handheld frother is both easy to use and powerful, surpassing my expectations. It's lightweight and portable, allowing me to take it from the kitchen to the bar area to make all sorts of whisked drinks. It perfectly blends honey into tea lattes and evenly spins milk or creamer into coffee drinks. The design is straightforward and ergonomic, which is exactly what I was looking for—no fancy gadgets or buttons to set, just push and froth away.
I ordered this to mix powdered drinks like hot chocolate mixes. The design is very ergonomic and comfortable to hold. Operating it is a breeze with a simple push button on the top of the unit.
Heat up your milk, drop this bad boy in, and froth away. It makes a great froth for my lattes. Two thumbs up.
This versatile tool can be used for various purposes, like foaming ingredients for baking, perhaps eggs or batter. However, I find myself using it more for frothing milk when making coffee, cappuccinos, or other caffeinated drinks. It works wonders and doesn't create too much mess. It's easy to use and lightweight!
I adore this milk frother! I never realized how much my coffee needed frothed milk. 😊 This frother is powerful and froths milk quickly. It's also easy to clean and store. It has elevated my coffee experience!
I love this thing! I had to watch a video on how to use it properly, but now I love it.
This little wonder just made frothy coffee in under a minute! Such an amazing product, very easy to use 😍😍😍.
It's easy to use, clean, and store. It's also very powerful. I'd definitely recommend this product. Get one!
I can't believe it took us this long to get a milk frother; this one is exactly what we needed to prepare our morning coffee before heading to work.
After daily use for 7 months, the motor died. It worked great up until then and had no problems.
It's a great little device that doesn't take up too much space. Make sure to clean it right away with soap and keep it dry to maintain its tip-top shape.
I love this milk frother! It is easy to use, fast, and quiet. It makes perfect foam for my coffee and hot chocolates. I have tried it with different types of milk such as oat, almond, whole milk, and even my coffee creamers.
I use this every morning when making my morning supplements. If you use any protein powder, instant coffee, or powdered teas, this has been a lifesaver. It's good quality, reasonably priced, and durable.
This gadget doesn't take up much space, and I use it for various tasks. It's perfect for mixing eggs, making hot chocolate, preparing coffee, and frothing milk—it's become my favorite kitchen tool.
This is ideal for thoroughly blending fine-powdered drink mixes into cold water, ensuring there are no dry pockets left behind.
It works great, but be cautious not to use it in a cup filled to the brim with hot coffee, as it can splash a bit. I avoid overfilling.