SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
If there were six stars available—I'd give them without hesitation!! An empowering read that really resonated with me as a slim individual tired of hiding behind oversized clothes.
What an empowering read! From reframing mindsets to finding personal style – there's something for everyone here regardless of their size or shape!
The daily habits and long-term strategies given here are easy-to-follow yet impactful. My favorite bit? The prompt examples for practicing confidence in real conversations 💯
This isn’t your everyday self-help book; it’s an empowerment tool tailor-made for those of us blessed with slender frames!
Filled with valuable insights on developing inner strength and authentic social presence—an essential read for anyone struggling with their body image!
Seriously, this guide is a gem! It's like having a personal coach guiding you on your journey to self-love and acceptance. It’s helped me love my skinny frame just as it is!
As a skinny person, I've always felt overlooked. This guide has helped me see my worth and show up fully in every situation.
Just finished reading this digital guide and I’m blown away by how much it’s impacted me already. Can’t wait to put all these confidence-building strategies into practice.
I’m so glad someone finally addressed the elephant in the room: being confident with a skinny body. The real-life case study was particularly inspiring!
This isn't some quick-fix solution—it's about making real changes in your life that lead to genuine confidence. Loving the results so far ❤️
Really liked the tone—supportive and empowering. I do think the guide could be longer or include some interactive exercises. Still, I found a lot of value in it
Finally, an action plan that actually works! I’ve seen positive changes already after implementing these confidence strategies into my daily routine.
I’ve tried countless resources before but none have been as impactful as this one. No longer do I feel misunderstood because of my body type—I now embrace it with pride!
This book is like having a personal cheerleader who understands your struggles and offers practical advice to overcome them. It's empowering, enlightening and encouraging all at once!
The tone of this guide is so relatable! It’s as if it’s speaking directly to you about your concerns while providing solutions simultaneously.
Never thought an ebook could change my perspective so drastically—this guide has done wonders for my self-esteem! Highly recommended 👍
If anyone ever googled 'how to be confident with a skinny body', this guide is their answer. Absolutely brilliant work - it's changed how I view myself drastically for the better.
A must-have resource for anyone who wants to thrive in their own skin, not just cope. The advice here is practical, relatable and most importantly - effective.
This isn’t just another digital guide; it's more like a roadmap towards self-love and acceptance regardless of one's body type or size.
The daily habits section was particularly helpful – small steps can make big differences when building long-term confidence!!
I've been skinny all my life and struggled with confidence. This guide has given me a newfound sense of self-belief and the practical tips are so helpful!
An absolute game-changer (oops, am I allowed to say that?). But seriously though folks, if you’re struggling with body image issues due to being skinny—grab yourself a copy ASAP!
Such an empowering read! The style advice was spot-on for slender bodies like mine. It's boosted my confidence levels immensely.
Very helpful advice, especially on mindset and social situations. I would’ve liked more tips specifically for men. Overall, I feel more confident and understood after reading this.
This isn’t another generic self-help book; it’s specifically designed for those of us blessed with slimmer frames 😎