SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Wow, this guide is a lifesaver! I learned so much about deep sleep and how to improve it. My nights have never been better!
Packed with practical advice and interesting facts about deep sleep
A must-read for anyone struggling with sleep! The science behind deep sleep was fascinating and the strategies are easy to implement. 🌙💤
This book changed my life! Who knew understanding your sleep could be this impactful? Definitely recommending it.
The comprehensive breakdown of different stages of sleep, especially 'deep' one, left me amazed! Also appreciated the real-life case study included - made everything feel more relatable and achievable. A little too text-heavy at times but still worth every minute spent reading.
Loved learning about different stages of sleep – very informative book.
Didn't think I needed help with my sleep until I read this eBook. Now, I'm getting more restful nights than ever before.
Who knew technology could affect my slumber so much? Enlightening read!
i can't believe how much i've learned about sleep from this book - now if you excuse me, i'm off to catch some zzz's 😴
I love the simplicity of this guide - no jargon, just straight-to-the-point information that's super helpful.
I never knew how essential deep sleep was until reading this book. It's packed with scientific insights yet manages to be engaging and easy-to-understand at the same time. Especially loved the part about building a sustainable sleep strategy!
I’ve never been more excited about going to bed. Thanks!
👍 for making me realize the importance of deep sleep! Never thought technology could affect my slumber so much.
The role of technology in disrupting our sleep? Mind blown! Excellent read with lots of useful information 💡
This eBook is like having your own personal sleep coach! I've learned so much about deep sleep and how it affects overall health. The section on common mistakes people make with their sleeping patterns was enlightening - I saw myself in many of those scenarios.
Sleep hygiene? Never thought about that before, but it makes sense.
The evening routine suggestions were great; they've really helped in improving my overall quality of life. A little long-winded at times but worth every minute spent reading!
The science behind deep sleep is fascinating, loved it!
i used to struggle with getting good quality shut-eye but not anymore thanks to these tips on mastering deep sleep
Loved learning about the different stages of sleep and where exactly does 'deep' fit in there. Fascinating stuff!
Wish I'd read this sooner! My nights are so much better now.
Sleep hygiene... who would have thought? This ebook has opened up a whole new world for me regarding healthy sleeping habits 👏
As a night owl, getting quality sleep has always been a struggle for me. This guide provided practical and easy-to-implement tips that have truly transformed my sleep habits. The chapter on the role of technology in disrupting our sleep was particularly eye-opening!
Incredible insights on how lifestyle affects our sleep pattern. 👍
Great guide! Just wish there were more visuals to break up the text, but otherwise an informative read.