SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It does its job well. It has saved my phone from falling at least 10 times since I installed it. Installation is easy. The only thing to note is that if the seat is frequently adjusted (e.g., by kids or my wife), the leading edge toward the front of the seat may pop up slightly.
I bought this for each of my sons. It fits perfectly in their cars (Honda and Ford) and looks good. I hope it helps them keep their cars clean.
I purchased this for my husband's Ford 150, and it works perfectly. It has stopped my keys from disappearing into the black hole between the seats. I'm buying more for my own car.
I initially purchased these for my car, but they still slide down over time. There isn't really anything keeping them in place, as the constant getting in and out of the car tends to push them down, necessitating frequent repositioning to the correct height.
This product was easy to install and actually works. I can't believe these things haven't been around longer.
Just what I needed for my car. Sometimes we have to eat in the car, and this prevents crumbs from getting between the seats.
Easy to install, has a sleek look, and has saved me countless times! I have one for myself and gifted one to my boyfriend after he saw it in my car.
The price is a bit high, but the product works well. I absolutely love it. Plus, they included some extra items that I found useful.
Installation was super easy, and it prevents my boyfriend from constantly dropping his vape under his seat.
I put these in my personal vehicle and my tow truck. I haven't lost anything between the seats since I got them.
Such a nice thing to have. It's such a simple idea and it eliminates the frustration of things falling between the console and seat.
I got this for my boyfriend, who constantly drops his phone between the seats. Needless to say, he was thrilled to receive these.
I really like this product! The only minor issue I have is that, while I understand it's meant to be tight, it's almost too tight and occasionally pops out. I find myself having to push it back into place from time to time. Aside from that, it's a great product!
Once installed, the product tends to shift and requires frequent readjustment.
We did a few tests after installation, and phones and all kinds of stuff slid peacefully to the front or back seat instead of falling into the crevices between the seats. 10/10.
This is my second set of these. I bought my first set several years ago, and they still work perfectly. I got this set as a gift. They keep things like crumbs, change, chapstick, etc., from falling between the center console and the car seat, so I no longer have to vacuum in that tight space when cleaning my car. Installation is a breeze; just slip the seat belt latch on the seat through the slit in the pad. It's easy.
This was easy to install and works great! I would rate it a 10 on a scale of 1 to 10!!!
I appreciate its functionality and material quality, although I do wish it were 3-4 inches longer. It's great at blocking debris and items from falling between the seats, but it falls a bit short of reaching the end of the seat in both my Jeep and F150. However, achieving that length may require a bit of width expansion.
I bought a pack of these for use in my Subaru Crosstrek, and they work perfectly. They fit snugly in the gap and effectively prevent items from falling through. I use one in my Subaru, and the other one fits well in my wife's Honda Pilot.
Both of them were delighted to receive these gifts. They mentioned they were always losing things between the seats. It's a great gift! đź‘Ť
It performs its intended function well - preventing items from falling through the gap. However, there is an annoying squeaking noise every time the seat is adjusted forward or backward. Additionally, its appearance is quite conspicuous, especially since my seats are not black. I appreciate its functionality, but I wish it didn't produce so much noise when it rubs against something.
OMG, I love these! I used to constantly drop stuff between my seats, but not anymore! They are perfect for my car. However, for a truck, you might need longer ones. They also wash well.
I bought a pair of these six months ago for my husband's work truck, and they still look brand new. I couldn't be happier with the quality of this product! It works exactly as advertised! In fact, I just purchased another pair for my own vehicle. Highly recommended!"