SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I bought one of these a while ago for my car, and this purchase was a gift for a friend. She loves it. It's incredibly useful for keeping your purse secure in the car and also for storing small items. I highly recommend it, and it was delivered quickly.
It will help keep my dog from bothering me while driving and ensure that my smaller items are contained in the pouch section. However, the pouch section won't accommodate my handbag.
I had previously purchased something similar that didn't work, so I was pleasantly surprised by the effectiveness of this product.
Installation wasn't as easy as expected; I had to modify it to fit our van. I purchased some stick-on hooks and still need to tighten and adjust it further. It does seem to prevent my purse and other items from sliding into the back.
I waited until I got my new car to try it, and I love it! No more worrying about my purse rolling on the floor in the backseat when my husband is with me. It used to be a problem with things falling out, but this product makes it easy to avoid.
Functions well. Installation proved a bit challenging, but the issue was with my car, not the product itself.
This small contraption is fantastic. It's something I didn't realize I needed until now.
No more tossing my bag in the backseat or leaving it on the floor! Installation is super easy.
Now I no longer have to drive with my purse by my feet when there are passengers in the car.
I like the overall design of this pouch, but its narrowing at the bottom limits its capacity. It struggles a bit with my relatively small purse, but it does accommodate my compact umbrella nicely.
This product is fantastic. My wife loves it, and I'm a fan too because it prevents me from accidentally knocking my wife's purse into the back seat, causing everything to spill out. The quality is top-notch, it complements our vehicle perfectly, and the installation was a breeze. If you're a woman, this item is a must-have – it's well worth every penny!
It does exactly as stated! My purse no longer falls into the back seat, and I don't have to leave it on the passenger seat, obstructing my way.
It's incredibly handy and keeps my purse securely in place, ensuring I can always reach it when I need it.
I usually carry a small crossover purse and often just toss it onto the passenger seat. When I have a passenger, I struggle to find a place for my little purse, either placing it on the floor, attempting to cram it into the console, or precariously balancing it on the center console. Sometimes, I can't even reach it when I'm at a drive-thru window! The Car Cache Purse Holder has been a complete game-changer for me. I absolutely adore the convenience of simply placing my small purse in the pocket without worrying about where it will end up. Plus, it looks fantastic! I'm absolutely in love with my new little helper! đź’•
The instructions were clear, and the product is of good quality. I previously owned a different brand that broke, so I'm hoping this one will last longer.
It's exactly as described, arrived promptly, and I had no trouble installing it. Now I can stop picking up my purse from the floor every time it slips off the seat.
We don't use it for storage but rather to prevent her purse, which she keeps between us, from sliding into the rear. I do wish there were a better bottom strapping setup, but it gets the job done.
I initially used this as a purse holder, but it's also fantastic for holding extra drinks and snacks during road trips. I used to have a small bag on my passenger seat and drinks in the door pocket, which were hard to access while driving. This product provides easily reachable storage and keeps my console cleaner, except for whatever I'm currently drinking.
It makes getting to my purse much more convenient. Previously, it was always in the back and inaccessible without getting out of the car. The only minor issue is that it might shift forward if you have to stop suddenly.
This is a fantastic addition to my car. My sister-in-law recommended it to me, and it fits perfectly in my Ford Explorer. My purse sits just right and no longer spills, and my passengers don't have to fuss with holding it. The pocket is also great for keeping glasses.
I would purchase it again because it keeps my purse on the armrest and prevents it from ending up on the back seat floor. Of course, my dog isn't a fan of it because it occupies his favorite sitting spot. Overall, I'm satisfied with it, and I've even gifted one to someone who also likes it.
Installation was straightforward, although the strap length turned out to be longer than I expected. I had to wrap them around the headrest a few times to position them correctly (I have a Chevy Equinox). When placed in the console, it made the console lid shut a bit more firmly. However, I appreciate how effectively it holds my purse and serves its purpose. It's particularly handy when I have passengers and need a designated spot for my purse.
The installation instructions are straightforward, it blends seamlessly with my vehicle's interior, and it's very sturdy. Although it took a bit longer to be delivered, it was well worth the wait.
I absolutely LIKE it! It's exactly what I needed to keep miscellaneous items organized in my car.