SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I am completely and utterly smitten with these gardening gloves! As an enthusiastic and passionate gardener, I used to find myself constantly wrestling with stubborn weeds that refused to be uprooted, as well as unyielding roots that would resist any attempt at removal. My previous struggles are now a thing of the past, all thanks to wonderful gloves. These gloves have truly been a game changer for me in my gardening endeavors. They fit so perfectly onto my hands that it feels like they're practically a second skin - snug but not overly tight or restrictive This ensures maximum comfort while wearing them for extended periods of time during long gardening sessions. What sets these gloves apart from other regular ones is the addition of claws on the fingertips. These claws act like mini hand-held shovels right on your fingers, making digging into soil significantly easier than before. Whether I'm trying to plant new flowers or remove invasive plants, this unique feature has made such tasks much less strenuous and more efficient. The durability of these gloves is simply superb – mine have managed to hold up beautifully even after months of regular use in various weather conditions. There's no sign of wear and tear or degradation in quality which speaks volumes about their longevity. If you're someone who loves spending time tending to your garden just like me - whether it's planting new seeds or maintaining existing foliage - then these clawed gardening gloves are an absolute must-have item for you! The combination of their perfect fit, ease-of-use due to claw features, and impressive durability make them stand out amongst other similar products available in the market today.
I've always loved gardening but hated how it left my hands feeling rough and calloused. Enter these miraculous clawed gloves that have totally turned things around for me! Not only do they protect my hands from dirt and injuries, they also allow me to dig into the soil without needing any additional tools. The material is sturdy yet comfortable, ensuring long hours in the garden are no longer taxing on my hands. And let's not forget those claws - talk about making gardening fun again!
A real game-changer in my garden routine! Comfortable to wear, sturdy claws for easy digging - these gloves have it all.
nice gloves
👍😊 Here’s something for all you folks who love getting their hands dirty in their backyard just as much as I do: these amazing gloves equipped with claws! They’re such a nifty invention – easy to wear, snug fitting and oh-so practical when it comes to loosening soil or pulling out weeds (which used to be quite a chore). Now I can get right down to business without worrying about blisters or scrapes thanks to this protective gear that doubles up as handy tool too.
No more dirty nails or scratched hands thanks to these awesome gardening helpers! The built-in claws are just genius 👏😀
🌿 These gloves are a gardener's best friend! The claw feature is perfect for digging and planting, saving me time and effort. Love it!
I'm with these clawed gloves. They make tasks like weeding and planting so much easier. A fantastic addition to any gardener’s toolkit!
Recommend
Bought them out of curiosity but now I can't imagine gardening without them anymore. Definitely worth every penny spent.
I was skeptical at first but boy do they deliver! Great protection plus added functionality of being able to dig without tools - truly remarkable invention.