SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
These seem well made and are really cute. I would say they're worth the price.
This miniature hoodie fits nicely on the gear shift and has received many compliments.
I absolutely love these. I bought one for each of my vehicles, and they fit very well. They're so cute, and I wish I could have one of every style! I initially thought they might be poorly made, but the material is actually good, and the details are nice.
I enjoy having this novelty item in my vehicle; it adds personality with a touch of humor. I plan to buy these for my friends to use as gift card holders for Christmas gifts and then use in their cars.
I never thought I'd like this hoodie for my shift stick, but it's a fun way to protect the shift stick from heat-induced cracking. It's mainly cloth, so it can be easily cleaned if it becomes dirty. Everyone asks me where I got it, and it's a great price.
This is something I stumbled upon randomly and thought it would be a great addition to my car. I have an automatic transmission, and it's unique, cute, and I love it.
I purchased this for my car, and it matches my interior perfectly! I'm pleased with my purchase and would definitely recommend it to anyone looking to add a little style to their vehicle's interior.
I love hoodies and car accessories, so this was perfect for me. Surprisingly, the material is well made, and even the strings are like those of a real hoodie. So, it's cute and useful! I was worried it might be uncomfortable to shift with it on, but it's not.
I absolutely love my gear shift hoodie! I receive many compliments on how cute it is, and it doesn't interfere with shifting, which is a plus. Now my shift knob will stay warm during the winter!
It's a super simple, cool, and fun gift. Can't say much more; it's a cool and affordable gift.
I purchased one of these for my car, and my wife insisted on having one too because they're cute.
In the photos, it appears larger than it is, but I must say that I am satisfied with the product.
It looks nice, but I need to try it on my gear stick.
They are a bit uncomfortable because the material is slippery (cotton), but they are still cute.
It gives me a good laugh; it's cool đ.
The hood is somewhat smaller than I expected, but considering the price, it's acceptable.
It's perfect for shielding against heat and preventing burns from the gear lever.
The highest-priced product corresponds to better quality, while the cheapest ones are acceptable, but the others are noticeably better. The difference is quite noticeable. In general, the order arrived promptly.
This product is very cool and enjoyable! The shipping and delivery were fast, and I highly recommend it.
The color is slightly lighter than shown in the image, but it's still quite beautiful, and the material appears to be of good quality.
The product has an appealing and fine quality, although the delivery to Saudi Arabia took a bit longer than expected. I purchased it in three different colors and would recommend the seller.
These are incredibly adorable! I can't wait to put them in my daughters' stockings. They are well-constructed, look just like real hoodies, and are soft. They make a great whimsical embellishment for any free spirit's vehicle.