SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The fabric is just right too - breathable enough to prevent any discomfort or sweat buildup while you’re pushing yourself to the limit. No more feeling all clammy and sticky after a long workout session! And don't get me started on how smooth they feel against the skin – talk about comfort! You know when you put sunscreen on but still end up getting tanned or worse, burned because let’s face it, who remembers to reapply every two hours? With these arm sleeves, that worry is history! Just slip them on and voila - instant protection! Honestly speaking, using these sleeves feels akin to having a second skin that not only fits seamlessly but also serves as armor protecting you from harm's way while ensuring maximum comfort at all times. So yeah folks, never underestimate something as simple-looking as arm sleeves because trust me when I say this: they can totally turn things around for your outdoor sporting activities!
never imagined i'd get attached to something as basic as arm sleeves but here we are! They fit super snugly, let your skin breathe easily and provide top-notch uv protection during my cycling trips - couldn't ask for more really.
wow wow these sleeves are amazing so light yet provide great uv protection they're like a second skin perfect for cycling
never thought i'd be raving about something as simple as arm sleeves, but here we are! these snugly fit on my arms allowing for easy movement and they're so breathable too. it's like having a second skin that moves with you, letting your own skin breathe all the while. but what really makes them stand out is their uv feature - amazing how such a lightweight item can keep me safe from harmful rays during my long cycling trips. feels good to know I'm protected having to slather on loads of sunscreen.
While comfortable and breathable, these arm sleeves often struggle to stay in place during vigorous cycling or running, which can be distracting.
These sleeves are lightweight and offer good UV protection, though they can slip during intense activities, which may require frequent adjustments.
Silky smooth arm sleeves that protect, breathe and move with you. A must-have!
I must admit these silky smooth arm sleeves were quite surprising with their performance felt like an extension of myself offering excellent flexibility thanks to its high elasticity coupled with impressive breathability now whether it’s tennis basketball or particularly cycling there’s no feeling of discomfort or restriction at all but the real deal is their uv protection feature it's like having a personal shield against harmful sun rays during long outdoor sessions. they've become an essential part of my sports gear that I can't do without.
The high elasticity of these arm sleeves is impressive. Combined with their breathability and UV protection, it makes them an essential item for any sports enthusiast.
never thought i'd love something as simple as arm sleeves but here we are they're super comfortable breathable and offer excellent uv protection while I'm out cycling
These sleeves are my cycling essential - breathable, stretchy and offering great UV protection.
these arm sleeves have turned out to be an unexpected blessing in my life! the smooth texture mimics silk, making them super comfortable to wear no matter what sport activity I'm engaged in especially cycling. combined with high elasticity, they offer maximum comfort and freedom of movement. plus, their breathability ensures that my arms don't feel suffocated or sweaty at all - just fresh and cool even after hours of use! however, the real star feature has got to be their UV protection capability; knowing that I am shielded against harsh sun rays whilst enjoying outdoor activities gives me peace of mind like nothing else.
These arm protectors are effective against the sun and feel soft against the skin, but they lack the necessary grip to remain securely in position during active use.
They're silky smooth, breathable and stretchy. Plus, they kept my arms safe from the harsh sun rays.
The silky smooth texture combined with high elasticity makes them super comfortable to wear during any sport activity especially cycling. Plus, their breathability ensures your arms don't feel suffocated or sweaty at all. But what really sets these apart is their UV protection capability; it’s reassuring to know I am protected against harsh sun rays whilst enjoying outdoor activities.
A perfect fit for any sport - light, flexible with top-notch sun protection.
these sleeves are a dream come true! they're as smooth as silk, letting my skin breathe while stretching comfortably with every movement. plus, i don't have to worry about sunburn when I'm out cycling. it's like they've become part of me.