SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Everything arrived right as described in the ad
Excellent, as the description
Nice tool for pineapples
Good cost benefit.
We really like the product, it does what it promises. The slices are thin, and it is very practical to use.
As I expected because of the appearance although I haven't tried it yet
Wow it's hard, but it's like in the description!!!
Used to do this by hand with a knife..what was i thinking. This tool is so quick and easy to use. Simply amazing. A must have if you eat pineapple!
I want to buy a pineapple and try it out.
I haven't tested yet but it seems to be something very efficient.
Our family is a big fan of fresh pineapple, and this device has been a game-changer in our kitchen. It effortlessly cuts the fruit and creates even slices while coring the pineapple. The convenience it offers is definitely worth the investment. It's made enjoying fresh pineapple a regular treat in our household
This tool is a breeze to use, especially with ripe pineapples. Cleaning it is just as easy, and the perfect pineapple rings it produces are a delight. Plus, it leaves behind a hollowed pineapple shell that's great for creating fruity drinks. A nifty addition to my kitchen gadgets
As someone on the shorter side, I have to use a stool to get enough leverage to press down on this pineapple corer. Aligning it properly is crucial – make sure the skin doesn't obstruct the blade. A bit of back-and-forth motion gets the cutting started smoothly. It's a great tool once you get the hang of it, making pineapple cutting a breeze
I absolutely adore this pineapple corer! Gone are the days of wasting fruit or risking injury with a knife. It produces beautiful pineapple rings and leaves the shell intact, perfect for those resort-style piña coladas. A fantastic kitchen addition for any pineapple lover
I've used a different pineapple cutter before, but this one stands out with its added slicer cutter – a simple yet effective piece of plastic that makes finishing the job so much easier. It operates similarly to my previous tool, but this added feature really enhances the overall experience. Definitely worth buying
Before discovering this tool, I used to avoid buying pineapples due to the hassle of cutting them. Now, the process is so much easier and quicker. I highly recommend this product to anyone who loves pineapples but dreads the prep work
This tool is a fantastic way to enjoy fresh pineapple without the hassle of a machete. Our grandkids are always thrilled to watch Gramma work her magic with it. It also leaves a hollow pineapple, perfect for serving fruit or fancy adult drinks. Don't be misled by the plastic parts – it's surprisingly sturdy and fun to use!
I'm now a frequent buyer of pineapples, thanks to this incredible tool. It's transformed pineapple cutting from a chore to a pleasure. The ease of use and consistent results make it a game changer in the kitchen. Easy cleaning and perfect fruit every time
This pineapple tool makes enjoying the fruit fun and easy. It creates sliced spirals and comes with what seems like a plastic apple corer for thinner chunks. It's a marvel of functionality, sharp and saw-toothed. I keep it stored in its original box for safety – it's a gadget that genuinely excels in its task and is worth exploring
This pineapple corer is awesome! Just cut the top off the pineapple, insert the tool, and voila – perfectly spiral sliced fruit. Plus, it leaves you with an empty pineapple that's great for making frozen fruity cocktails. I definitely recommend it
If you're contemplating this pineapple slicer, just get it! I used to avoid whole pineapples at the store due to the hassle, but this tool changed that. Though it was a spur-of-the-moment purchase on sale, I wish I'd bought it sooner. The first time I used it, the pineapple was cored and sliced in about 90 seconds. The material feels solid, though cleaning it can be slightly tedious – a small price to pay for such convenience
For anyone accustomed to buying and cutting fresh pineapple, this tool is a necessity. It takes seconds to do the job, is easy to use and clean, and best of all, you get to your pineapple much quicker without dirtying a cutting board!
This kitchen tool does precisely what it promises: creates perfect pineapple rings. It would be nice if it allowed for adjustable slice thickness, but that might complicate its design. It appears durable, especially if handwashed. I have no complaints – it's a solid performer
I purchased this to encourage healthy eating in my family by making our own juice and cut fruit. It works wonderfully, but it's best with the right-sized pineapples – too big, and you waste fruit. Also, small pieces sometimes get stuck in the crevices, which is a minor inconvenience
We started buying whole fresh pineapples for their health benefits, and this tool has been a revelation. It's incredibly efficient – my husband was able to use it in under a minute. We now enjoy more fresh pineapple in our fruit salads, thanks to this amazing tool. Buying whole pineapples has also proved to be more economical. For anyone new to it, I recommend checking online for tips on ripening pineapples at home