SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This mini fan has become an indispensable part of my daily routine! Living in a hot climate means dealing with constant heat and humidity, which can be quite uncomfortable especially during summer months. This little gadget provides instant relief wherever I am – whether commuting to work or relaxing at home after long day’s work out sessions etcetera!! It’s super lightweight so carrying around isn’t issue whatsoever fits perfectly into handbag pocket without taking up much space either!!! The fact that doesn’t require any batteries makes eco-friendly choice well highly recommend anyone looking practical affordable solution stay cool throughout year round 🌞❄️👜👝💼✨!!!!
My husband bought me gift last month surprised how useful turned out being always thought such small wouldn’t able deliver results needed particularly given our lifestyle involves lot traveling moving places frequently however proven wrong indeed 😍✈️🚗🏠🙌🏼!!!!!!!! Bought multiples family members friends alike everyone equally impressed quality durability ease usage maintenance aspects concerned perfect gifting option birthdays anniversaries special occasions general purposes likewise Perfect companion while working desk helps maintain focus productivity levels high keeping surroundings comfortable conducive environment achieving targets goals set forth professionally personally both spheres life balance maintained harmoniously!!!!!! Received recommendation colleague decided give try glad did because genuinely effective tool combating heat waves scorching temperatures prevalent nowadays worldwide climate changes affecting us adversely
This fan is a lifesaver during hot days! Compact and powerful.
This mini fan is a lifesaver! I carry it everywhere, especially during the summer. It's so compact and fits perfectly in my bag. The best part? It’s USB rechargeable, which means no more wasting money on batteries.
Perfect for my daily commute. Fits in my bag easily!
I've tried several portable fans over the years, but this one takes the cake. It's incredibly compact yet powerful. I wasn't sure about its performance due to its size, but it has exceeded my expectations in every way. The USB rechargeable feature is a huge plus since I can easily charge it with my laptop or power bank while on the go. I've used it during outdoor festivals and even at home when I'm cooking in the kitchen, and it's been a lifesaver each time. The battery life is impressive too; it lasts for hours on a single charge which means less hassle of frequent recharging.
OMG, this little fan is incredible! I use it at my desk and it's surprisingly powerful for its size. Plus, it's super quiet so it doesn't disturb me while I'm working or on calls.
I bought this for my daily commute and it's been amazing. The battery lasts long enough to keep me cool throughout the trip. Also love that I can recharge it easily with any USB port!
This mini fan has become an essential item in my purse 👜. It's perfect when I'm out running errands or waiting for public transport in the heat.
I use it at my office and during outdoor events. It's lightweight, easy to carry, and the USB recharge feature makes it super convenient.
The portability of this fan is fantastic. Took it with me on a hiking trip and was pleasantly surprised by how well it worked even outdoors.
I can't believe how much air this tiny device moves! Great purchase for anyone needing a quick cool-down during hot flashes or humid days.
Perfect size to fit into your pocket but don 't let its small stature fool you – packs quite the punch when turned on.Full marks from me!
I love how quiet this mini fan is. Great for office use.
Love using mine while cooking; keeps sweat away without being intrusive.My kitchen companion now 😊
I got this for my kids to take to school on hot days. They absolutely love it! It's safe, easy to use, and keeps them cool during recess.
What an amazing product! It fits in my pocket and provides instant relief from heat. The battery life is impressive too; lasts several hours on a single charge.
The design is sleek and modern. Not only does this fan work well, but it's also aesthetically pleasing. Perfect addition to my travel essentials!
As someone who lives tropical climate having portable cooling device like been absolute blessing honestly speaking 😇🌴☀️!!!
Absolutely love everything about device from sleek design functionality overall performance beyond amazing honestly speaking couldn 't ask better product really does job intended efficiently effectively effortlessly 💯❤️🔥!!!!!
I use this mini fan everywhere—from my office desk to gym workouts—and absolutely adore how versatile handy proved itself repeatedly countless situations encountered thus far journey together continues stronger than ever before!
Super convenient with the USB recharge feature. No more batteries!
This mini fan is a lifesaver in the summer heat! It's compact, powerful, and incredibly easy to carry around. The USB recharge feature is super convenient too.
Perfect for my desk at work! It’s quiet yet effective, and I can easily charge it with my computer. Highly recommend!