SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
They appear to be an excellent instrument, although I haven't had a chance to use them yet, so I can't provide a performance review.
The blades are exceptionally sharp, and the larger handles now allow me to trim my large-toe nails with ease (for those who understand the struggle).
Following surgery on my left hand, I realized I had permanently lost strength in that hand. Standard nail trimmers were no longer an option. While shopping for an alternative, I decided to try something cheap first before investing in a good one. To my surprise, these clippers are exceptionally well-built and finished, and they work wonderfully. I would definitely purchase them again and recommend them to anyone in need of this style of cutter.
Due to my toenail curling up a couple of years ago, I needed a different style of clippers.
These clippers make cutting nails a breeze, providing ample leverage and sharp edges that allow for precise trimming, even in tight corners for those dealing with ingrown nails.
They are very sharp, and I appreciate the thicker handle, which is perfect for my arthritic hands. The two springs are heavy-duty and won't wear out like lighter clippers. It's an excellent purchase.
They worked wonderfully! I found it easy to cut thick nails caused by toenail fungus without any trouble. Due to nerve damage, my hand strength has diminished, but these clippers' grips make cutting a breeze. Additionally, they open wide enough to tackle the shaping of very thick hammer toe nails.
My wife loves them, and they match the seller's description perfectly.
They are durable but can be a bit awkward to handle.
They efficiently accomplish the task of cutting thick toenails with minimal effort.
These heavy-duty clippers perform excellently, delivering clean and reliable cuts across the nails, with minimal filing needed for a smooth finish.
After using old-school clippers for years and struggling to grip them, these clippers fit perfectly in my hand and are much easier to use.
I'm not a professional podiatrist or manicurist, but I must say these clippers are incredibly sharp. While cleaning them before my first use, I accidentally nicked my finger. I also noticed a convenient feature in the middle that allows them to recoil. The tool is easy to hold but quite bulky. It's easy to use, but please exercise extreme caution!
Dealing with my very thick toenails, I was pleasantly surprised by how well these clippers worked. They exceeded my expectations.
They cut very sharply and leave a clean, smooth finish.
Regular toenail clippers simply can't handle my thick toenails, but these do the job superbly.
They are sharp, ergonomic, well-built, and budget-friendly. Basically, they offer the best value for your money.
My fingernails and toenails are exceptionally thick, and these clippers make the job easy. I regret not buying them years ago.
I had a hand injury, and these clippers were a breeze to use with my other hand. They are incredibly sharp.
Great clipper. Or wire cutter - just kidding, maybe. Make sure to read the instructions and only use one of the two springs.
They are user-friendly and comfortable for clipping nails affected by fungus.
I purchased these because regular clippers couldn't handle my toenails. These clippers are impressively sharp, just what I needed. They can be a bit awkward to use on yourself, as they seem designed for use on someone else, but with a little practice, it can be done.
These clippers are exceptionally sharp and perform the clipping task as described. However, for older individuals, please be aware that you will need good hand strength to operate them effectively on thick toenails. If you're using them as a caregiver, they get the job done, but exercise caution as the clipper head is pointed and razor-sharp, so use them carefully to avoid accidentally nicking your loved one.
This trimmer has the look, feel, and performance of a professional tool. As I've aged, I've found it increasingly challenging to reach and cut my toenails evenly. I contemplated going to a nail salon, but instead, I decided to give these clippers a try. They work exceptionally well and are easy to operate. Just exercise caution, as they are incredibly sharp!