SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Well, well, well! I gotta tell ya, these little gems were a birthday gift from heaven. When I first laid my eyes on them, they knocked me for six with their stunning look. They sport this gorgeous floral pattern that's got such an old-school charm to it but still manages to be bang up-to-date. Crazy right? It's like stepping into a time machine and coming out the other side in some funky fusion of yesteryear and today - truly the best of both worlds. Now let's talk about comfort because boy oh boy are these babies comfy! Their secure hook closure is just what you need when you're out living your best life. You know how it goes; one minute you’re dancing your heart out at a concert or hustling through the crowded city streets, next thing you know - boom! An earring has gone AWOL. But not with these beauties – no siree bob! Thanks to that nifty little feature there’s no more fear of losing an earring while being caught up in the hustle-bustle or breaking it down on the dance floor. The peace of mind that comes with knowing they're gonna stay put is priceless. So yeah, if I had to sum it all up: absolutely floored by their beauty (and trust me - they ARE beautiful), vintage yet modern vibe which is super cool and trendy plus ultra-comfortable wearability thanks to their sturdy hook closure system making them totally worry-free accessories. These earrings have seriously got it going on!
These earrings are a breath of fresh air in my jewelry collection. The vintage sunflower design is so unique and charming - it's like wearing a piece of nature on your ears. The drop style dangles gracefully with every turn of my head, which I absolutely love! Plus, they're made from durable zinc alloy that feels light yet strong. They're perfect for any season and outfit, whether I'm going for boho chic or modern elegance. And the best part? They make such a meaningful gift too! It's not just about fashion but also expressing personality through accessories.
i bought these earrings because i loved how stylish they looked online but when they arrived i was even more impressed! the metal finish is rich & shiny plus they dangle beautifully whenever i move my head it adds an extra touch of glamour
Wow just wow!! These sunflower earrings are beyond gorgeous!! Lightweight yet sturdy perfect for everyday use!!!
Absolutely adore these beauties! So lightweight you won't even notice you have them on until someone compliments your stunning taste in jewelry!
The moment I saw these earrings, I knew I had to have them. There's something uniquely beautiful about their design - stylish drops shaped like sunflowers with intricate details that catch the eye instantly.
these dangling gems are everything...lightweight but doesn’t feel cheaply made...the vintage vibe is soooo me...
Loving how these earrings elevate my outfits. They have a vintage flair that's effortlessly chic, and the sunflower design is just perfect for any season.
These earrings are absolutely beautiful! The floral pattern adds a charming touch to any outfit.
Perfect combination of trendy and classic. Comfortable wear with secure hook closure!
I'm really into fashion-forward accessories, so when I saw these earrings, I knew they were a must-have. They're not your typical flower-shaped jewelry; there's something very unique about them that makes them stand out.
i love how easy it is to style these earrings...they pair beautifully with anything in my wardrobe...
These sunflower drop earrings are simply stunning! The design is so unique and fashionable - they're definitely my new favorite accessory!
The durable zinc alloy gives me confidence that these will last long. Plus, they look amazingly stylish too!
Loving the vintage floral pattern on this one! It’s nature-inspired yet super trendy at the same time – such an amazing piece of jewelry.