SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This device did exactly what I hoped for, providing CarPlay functionality to my older vehicle at an unbeatable price. The built-in speaker isn't the best, but that's a small compromise for such value.
What's there not to love? It's an excellent product offered at a fantastic price.
This has been the best purchase I've made, with perfect sound quality and a responsive screen, enhancing my user experience significantly.
The installation process was straightforward, and it performs flawlessly. I primarily use Bluetooth audio for my speakers along with Android Auto, enhancing my driving experience.
This device operates flawlessly, acting like a direct GPS system from your phone and offering great value for the money.
This is a worthwhile purchase for its price point. Recommended!
For anyone not keen on dismantling their dashboard for a tech upgrade, this device is a game-changer. It's incredibly easy to set up, transforming my 2013 car to feel like it's from 2023. Finally, my car supports both Android and Apple play, thanks to this device's seamless integration and excellent customer service. It's a no-brainer decision to enhance your car's technology effortlessly.
While the overall functionality is impressive, I've hit a snag with the phone mirroring feature. Despite attempts, AirPlay refuses to establish a connection, leaving this feature unusable for me.
This device is a game-changer for anyone needing Apple CarPlay in their vehicle. The installation process was incredibly simple, and the plethora of features it brings mirrors those of built-in systems, only with the flexibility to position it as you wish. Absolutely love it!
Pros: Delivers on both Android Auto and CarPlay promises Packed with numerous additional functionalities I've yet to explore Seamless audio and connectivity Both the suction cup and alternative mountings are reliable Cons: I'd prefer if the cables were connected at the rear rather than the side for aesthetic reasons
I purchased this gadget for my 2003 Lexus IS300 without expecting much, but I am overwhelmingly satisfied. It has revitalized my two-decade-old vehicle with modern technology. Completely complaint-free, I can't recommend this product enough for anyone looking to modernize the tech in their older cars.
The product arrived quickly and has become an indispensable part of my daily driving routine.
A few months in, I experienced some unresponsiveness on a crucial part of the touchscreen, particularly where CarPlay controls are situated, which was quite a letdown. The vendor, however, issued a full refund, which was a commendable gesture of good customer service.
This was a gift for my boyfriend's 2013 Ford Focus. We opted to use the adhesive pad to mount it over the car's original, less functional screen. He's thrilled with how well it operates and appreciated the straightforward installation process.
Generally, this device works seamlessly, though occasionally it might not connect right away. Aside from that minor hiccup, it's been an excellent addition to my car.
For the cost, this is an excellent enhancement. The installation and setup were straightforward, offering great value.
While the device's lower screen sometimes requires multiple taps to respond, the rest of its functionality, including Google Maps, Spotify, and podcasts, operates smoothly with my iPhone 12 Pro Max.
This device fits like a glove in my Civic, making for a hassle-free installation with no need for cables since it connects via Bluetooth for music playback. It's a game-changer I highly recommend.
The device lives up to its promise, effortlessly connecting and delivering quality sound through my car's speakers. It's definitely worth the investment for the functionality it offers.
This device is fantastic, offering simplicity in setup and usage. It has vastly improved my car's audio system, making it superior to the original radio. It scores a perfect 10 in my book.
Awarding it five stars, I was initially skeptical. Given its price, I was pleasantly surprised by the quality of this touchscreen unit. Effortlessly integrated into my 2006 vehicle, it seamlessly resumes maps and music upon ignition, exceeding all expectations.
The device's screen has been a significant upgrade, freeing me from the need to handle my phone for directions or music selection. It supports airplay, though connecting can be challenging at times. The screen's brightness is excellent for visibility, although it can be a bit overwhelming during night drives.
This device's ease of use is impressive, though the adhesive it came with didn't stick well to my 2005 Jeep Grand Cherokee's surface. I opted to secure it with screws to the dashboard instead. Alternatively, the windshield mount provides a solid substitute if you prefer not to use the dashboard option.