SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Being outdoorsy people,my partner &I often find ourselves hiking,camping,fishing etc.This mini-fan has proven indispensable especially under sweltering conditions.Lightweight enough not add bulk,yet sturdy enough withstand rough handling. Additionally,recharging using solar panels/battery packs keeps going indefinitely.Highly recommend fellow adventurers seeking reliable personal cooling solutions.
I initially bought this fan as a tool for drying my eyelash extensions, but I've found so many other uses for it since then! It's perfect for keeping cool during hot summer days when I'm out running errands or even while sitting at home working on my computer. The adjustable speed settings are fantastic; I usually start off with the highest setting to dry my lashes quickly and then switch to a lower setting just to keep myself cool. It's super quiet which means I can use it without disturbing anyone around me—ideal for office environments!
I take it everywhere—gym,work,and even vacations.Great buy !
This little fan is a lifesaver! I use it after applying my lash extensions, and it dries them perfectly. The USB charging feature is super convenient. 🌬️💁♀️
This handheld fan has been an absolute game-changer for my beauty routine. I do my own eyelash extensions at home, and this little device ensures that the glue dries quickly and evenly. The USB charging feature is a huge plus because I can easily charge it with my laptop or phone charger. What really surprised me was how long the battery lasts—I can use it multiple times before needing to recharge! It’s also incredibly lightweight, making it easy to carry around in my purse. Whether you’re into DIY beauty routines or just need a portable cooling solution, this fan is worth every penny.
I bought this for my girlfriend who does her own lashes at home. She loves how compact and powerful it is, plus the battery lasts quite a while!
As someone who sweats easily during workouts, this handheld fan has been amazing to have on hand. It's small enough to carry in my gym bag but packs a punch when needed.
As someone who travels frequently for work, having compact yet effective gadgets is crucial. This handheld fan fits perfectly into that category! Not only does it help me maintain fresh-looking eyelashes by speeding up the drying process of lash glue, but it's also great for those stuffy airplane cabins where ventilation isn't always optimal. The fact that it's rechargeable via USB makes life so much easier—no more hunting down batteries in foreign countries! And despite its small size, the airflow is surprisingly strong.
The adjustable speeds are great for different needs—whether I'm drying eyelash glue or just need some cool air on a hot day. Highly recommend!
This little fan fits right into my purse and works wonders. Highly recommend!
Absolutely love this fan! It’s so quiet yet effective. Perfect for touch-ups between clients in my beauty salon.
This portable fan has become an essential part of my daily routine. It helps me stay cool while commuting and works wonders for drying makeup quickly.
My girlfriend introduced me to this nifty gadget because she uses hers religiously after doing her lashes.I borrowed hers once during one particularly hot day,and now we each have our own.It 's amazing how powerful such a tiny device can be.The different speed settings mean you get exactly what you need,whether that's quick-drying your makeup or simply cooling off.As someone who wasn 't originally sold on buying another gadget,I'm glad she convinced me otherwise.
My wife uses this all the time for her eyelashes, but I find myself borrowing it too! Great airflow from such a compact device.
Super handy gadget! Charges fast with USB and holds its charge well.I even take it camping as it's lightweight but efficient.
Super quiet yet powerful.Perfect for both home and travel.
This tiny powerhouse exceeded my expectations.Perfect size to fit into any purse or pocket.Plus,it charges quickly via USB which makes life easier.
Got this as a gift,and let me tell you—it was one of the best presents ever.It 's not only useful,but also stylish.Love using it after applying false lashes.
Very pleased with how well-built this mini-fan feels.
This little gem keeps me refreshed throughout busy workdays.And yes,my eyelash extensions dry faster than ever before.
Perfect for quick lash drying and staying cool on the go. Love it! 💕
Small but mighty, this fan is a must in my beauty kit.
The USB charging feature makes it so convenient to use anywhere.
This handheld fan has been fantastic during hot days.