SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This pumpkin lamp has been such a hit in our house! Its cute design adds charm to any room while its rechargeability saves us from constant battery replacements – truly practical and adorable!
Got one of these adorable Pumpkin Night Lights as a gift... now I’m ordering more myself! They’re super easy to charge & have an automatic shut-off feature too!
This pumpkin LED light brings such joy every time I look at it – great purchase!
This pumpkin LED light adds charm to my room
I adore the playful touch this pumpkin lamp adds to our home decor. Plus, no more worries about constant battery replacements!
smaller than i expected
The convenience offered by this USB Rechargeable Pumpkin LED Night Light truly impressed me! With three different levels of brightness available at just one tap away, adjusting according to my mood has never been easier. Also worth mentioning is how much peace of mind the 30-minute timer brings – knowing that it will turn off automatically after half an hour ensures uninterrupted sleep every time.
usb charging + automatic timing = pure genius!!! love how practical yet decorative this led pumpkin light is 💖
The adorable design and practical features make this such an amazing gift! My nephew absolutely loves his new nightlight.
What a delightful addition to our decor! This Pumpkin LED Night Light gives such warmth without being overly bright or harsh. And being able to charge via USB – that’s convenience right there!
As someone always on-the-go, having something both portable yet sturdy like this pumpkin LED night light makes all the difference in maintaining familiarity wherever I am staying overnight. It’s not only super cute but also very durable due to its silicone material. The fact that it’s USB rechargeable means I can easily plug it in using my laptop or power bank, making this little guy the perfect travel companion.
The built-in timer on this nightlight is such an underrated feature.
This little guy provides just enough lighting during nighttime feedings - so convenient!
So easy to adjust the brightness level according to my mood - love it!
Pumpkin design + soft lighting = perfect cozy atmosphere in my home.
This pumpkin LED light is not only cute but also very durable. Definitely worth every penny spent.
The versatility of this pumpkin lamp is something worth raving about! Not only does it serve as an excellent source of gentle lighting during late-night feedings or diaper changes; its playful design also makes for great festive decorations around Halloween time. With its eco-friendly features on top of everything else - being USB rechargeable and energy-efficient - choosing this lamp was definitely one decision I don't regret making.
This USB rechargeable pumpkin light has made bedtime easier with its automatic turn-off function. It's not only functional but also super cute that my kids simply adore their new nightlight!
Adorable design, practical features - a great addition to my kid's room!
This pumpkin LED light is not just a nightlight, but also a delightful decoration that adds warmth and charm to any room. Its adorable design coupled with practical features such as dimmable light and automatic turn-off function make it an excellent gift for anyone – from kids who need some comfort at bedtime to adults who appreciate good aesthetics and functionality in their home decor.
No more battery replacements thanks to its USB rechargeability - big win!
I love how this LED night light automatically turns off after 30 minutes. No more worries about forgetting to switch it before bed - it ensures we get uninterrupted sleep every time.
Cute and functional; makes nighttime feedings so much easier.
Having tried many different nightlights over the years, none have quite hit the mark like this Pumpkin LED Night Light has. It's cute enough to be left out during daytime as part of our home decor while providing soft lighting during nighttime diaper changes without disturbing my baby's sleep. Plus, its 30-minute timer ensures energy efficiency – truly a well-thought-out product!
This pumpkin nightlight is soft, squishy, and absolutely adorable!