SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I utilize this product as a stand for my Apple MacBook Pro. It adjusts effortlessly to the thickness of my laptop, and its brushed metal exterior complements my Apple laptop's cover beautifully. It's a rare case where a budget-friendly option, among more expensive alternatives, performs the task perfectly!
I use this to vertically support my 2020 MacBook Air alongside my desk monitor. With a clear cover on my MacBook, the adjustable leg enables me to keep it protected. It feels sturdy, matches the laptop's color, and conveniently provides port access beside my external monitor. Plus, it's reasonably priced!
Simple, user-friendly, and highly effective. I place my Dell Precision 5550 in the stand, and it works like a charm. The stand rests on top of my USB-C Dock (Dell TB-16), helping to minimize the desk space it occupies, allowing for more room to display photos of my family. How delightful!
Ugreen consistently delivers top-notch products, whether it's their cables, chargers, or this stand. It offers exceptional stability and perfectly holds my MacBook Air in a vertical position. Initially, I thought it might be a bit pricey for a simple stand, but once I held it in my hands, my opinion completely changed. It's top-quality, easy to adjust, and compatible with a wide range of laptops and tablets. I wholeheartedly recommend it.
In a world where most laptop docks are more of a USB Type-C connection than a true dock, this stand keeps your laptop on the desk's surface, freeing up valuable desktop space. You can easily access your laptop for meetings without the hassle of reaching under your desk or elsewhere.
This stand has significantly increased the available space on my desk. It's easy to adjust to accommodate laptops of various sizes. The only improvement I'd suggest is finding a way to secure it to the desk, as it sometimes sticks to the laptop when lifted. Something like 3M Command strips could be a solution. Other than that, it's outstanding.
While not the cheapest option, it's certainly worth the investment. It has freed up more space on my workstation, and its design is quite appealing!
This product is of exceptional quality and offers remarkably swift delivery to Macedonia, arriving in just 13 days. It's a perfect match for my 14-inch MacBook.
Initially, I thought it might be too small since my laptop is 16 inches, but it holds it securely with no issues so far. I highly recommend it.
I'm extremely pleased with this purchase! The UGreen Laptop stand is adjustable, accommodating even thicker laptops.
Look no further; this product boasts excellent quality and is incredibly easy to assemble, taking no more than 5 minutes to put together. I purchased three for my family and couldn't be happier with the choice. It works seamlessly with various laptops, from the thinnest MacBook Air to Dell workstations.
Its design is simple and sleek. My 15" MacBook has a Wi-Fi issue that causes connection speeds to plummet when the lid is closed or lying flat while using external monitors. Therefore, it needs to be in an upright position when used this way, and this stand does the job perfectly.
I own multiple laptops, and this stand helps me optimize space on my desktop. It's exceptionally stable, easy to adjust and lock into position. While you can slide it around your desk if necessary, it has enough friction to prevent it from moving due to cable tension. I highly recommend this straightforward solution for managing your desk space.
Using external monitors and a keyboard, this laptop stand significantly expands my desktop space. It has an appealing appearance and is sturdy enough to eliminate any concerns about the laptop toppling over, unlike cheaper alternatives.
This little stand helps keep my laptop out of the way, and I'm very pleased with it.
It's a weighty, robust stand that's definitely worth the investment. I hesitate to say it's a good price for fear of raising the cost, but it truly is worth it.
It securely holds iPads and tablets while charging.
I've tried other laptop stands that left my laptop partially open, but this one is robust and keeps my laptop securely closed. Since I never use my laptop screen, it's the perfect solution for me.
This stand is exceptionally well-built and sturdy, with adjustability and a clean design. It effectively promotes laptop cooling and declutters your desk. I would purchase it again, although I doubt it will ever break.
It firmly holds in place and offers enough flexibility to accommodate most laptops. The metal material stays cool despite the laptop generating heat, not contributing to additional heat transfer back to the laptop.
This stand is not only sturdy but also adjustable to accommodate various laptop thicknesses. I work from home and use a company laptop with two large monitors, but I needed an additional display without sacrificing desk space. This stand allowed me to open my laptop flat and stand it upright. It raised the monitor to an optimal height with minimal desk footprint, roughly the size of a 12" ruler laid flat. More desk space is always a plus, and this stand is made of aluminum, a refreshing departure from the prevalent low-quality plastic options.
This stand is excellent and functions well. The only issues are with the MacBook not turning on with an external Bluetooth keyboard or turning the MacBook back on after shutting it down. This often requires removing the MacBook from the stand, opening it up, booting it, and then placing it back in the stand. Otherwise, it works perfectly.
It features a fantastic design and complements the aesthetics of my office perfectly.
The stand is slightly smaller than I expected, and for my laptop, it could benefit from being about a quarter inch taller so that the clamp part starts above the rubber foot at the back of the laptop. However, the stand is well-crafted and securely holds the laptop in place, so this is a minor detail.
They've done an excellent job matching the color with the MacBook Air, and it has a minimalist aesthetic that surpasses bulkier stands I've used in the past. It occupies very little space and looks fantastic on my desk.