SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Roobastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bonafidely.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This charger allows me to eliminate multiple cords for charging my phone, watch, and AirPods. It's compact, portable, and has a built-in nightlight. The charger can lay flat or be propped up for charging, making it very convenient.
I purchased this for my wife, who often forgets to charge her Apple Watch. Placed on her nightstand, it's convenient for charging her phone and watch, and the night light is a bonus.
The phone must be positioned correctly for it to work, but it's useful for simultaneously charging a watch and phone.
I bought this for my son for Christmas, and it's been a great addition to his desk, solving issues like lost cables and charging space conflicts. It charges his phone and earbuds effectively and is much appreciated.
I love this charger for its ability to eliminate cord clutter and act like an alarm clock at night. It charges my phone, watch, and AirPods simultaneously without any issues. My husband also wants one for its clean look and functionality.
I returned a different item and bought this as a substitute. The product description wasn't clear about compatibility with Motorola phones, but it works well, allowing me to charge without a mess of cables. I would definitely buy this again.
The phone and watch chargers work well, but the magnet for the watch is weak. The wireless charging pad didn't work for my ear pods; they lost charge instead of gaining it. My wife's charger had the same issue. If wireless charging is important, this might not be the best choice.
Initially apprehensive, I found this charging station simple to set up – just flipping two parts and plugging it in. It's been a boon during my back surgery recovery, allowing me to FaceTime and talk hands-free with my iPhone and Apple Watch on the charger. An excellent purchase.
The charger works great. My only complaint is that the watch charging station is too close to the phone charger, making it easy to accidentally knock the watch off, especially at night.
As someone with multiple gadgets, this 3-in-1 wireless charging station is a game-changer. It charges my phone, watch, and Air Pods simultaneously, declutters my desk, and is easy to travel with. The varied phone positioning and soft blue night light are great features. It's fast, portable, sleek, and affordable, and I highly recommend it.
I mostly use this to charge my Apple Watch and AirPods, as wireless charging for my phone is slow. The station charges these devices quickly and eliminates the need for multiple cables. It's easy to position the phone for charging, compact in size, and folds flat for travel. The AirPods charging area has a button to turn off bright LEDs, which is great for bedside use.
This charger is a good size and charges everything I need. The only issue is the shelf holding the phone is a bit small, making it tricky to place the phone without it sliding off.
It charges my phone and watch very fast, and I appreciate being able to charge all my Apple products simultaneously. The charging light that pulses during charging is a nice touch. I liked it so much I bought another one for my husband.
I absolutely love this device peripheral! I got it on a lightning deal and was thrilled that it worked through my simple iPhone case, charging quickly. It also charges my Apple Watch efficiently. I don't have AirPods, so I can't comment on that feature.
This product is the best charger I've purchased. It works very well and even includes a light to see in the dark. It offers multiple setup options for charging a phone, watch, or AirPods, is very easy to use, and lightweight for travel.
Well done and quickly arrived very satisfied thank you!
Ordering 2 PCs all for the seller, I recommend it. I will order other times. Super.
It just works as expected.
It’s really cool. And shipment didn’t take that long
Excellent, works very well and the shipping was very fast, the product is very good quality, thank you🙏😀
Works really well.
Nice charging station
Looks really great on my desk
The product is great. The charge is not as fast as with the original charger but it still charges very well. I recommend. Thanks to the seller.